Terms & Conditions

1. Introduction

 

Welcome to Aus Paws. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

 

2. General

 

• Ownership: Aus Paws is owned and operated by [Your Company Name], an Australian registered business.

• Changes to Terms: We reserve the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised terms.

 

3. Orders and Payment

 

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

• Pricing: All prices are listed in Australian Dollars (AUD) and include GST. Prices are subject to change without notice.

• Payment: Payment must be made at the time of purchase using our accepted payment methods. We use secure payment gateways to process transactions.

 

4. Shipping and Delivery

 

• Shipping: We offer shipping within Australia. Delivery times may vary depending on your location. Standard delivery times are between 3-7 business days.

• Shipping Costs: Shipping costs are calculated at checkout and are based on the weight and destination of your order.

• Delivery: We strive to deliver products within the estimated timeframe, but delays may occur due to factors beyond our control.

 

5. Returns and Refunds

 

• 30-Day Guarantee: We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund.

• Return Process: To initiate a return, please contact our customer service team. Products must be returned in their original condition and packaging.

• Refunds: Refunds will be processed within 14 days of receiving the returned item. Shipping costs are non-refundable.

 

6. Product Descriptions and Availability

 

• Accuracy: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions, images, or other content on our website are completely error-free.

• Availability: Products are subject to availability. In the event a product is out of stock, we will notify you and provide alternatives or a refund.

 

7. Liability

 

• Limitation of Liability: To the maximum extent permitted by law, Aus Paws shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

• Warranties: Except as expressly stated, we make no warranties or representations about the accuracy or completeness of the content on our website or the suitability of our products for any particular purpose.

 

8. Privacy

 

• Data Collection: We collect personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

• Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.