Delivery Information

At Aus Paws, we understand the importance of timely delivery when it comes to your pet supplies. That's why we offer fast and reliable shipping options to ensure your order arrives promptly and in perfect condition.

Shipping Method

All orders are shipped via Aus Post, one of the most trusted and efficient postal services in Australia. With Aus Post, you can have peace of mind knowing that your package is in safe hands.

Delivery Time

We strive to get your order to you as quickly as possible. Once your order is processed and confirmed, it will be shipped within 3 days. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may arise during transit.

Tracking Your Order

To keep you informed about the progress of your delivery, we provide tracking information for all orders. Once your package is shipped, you will receive a tracking number via email. You can use this number to track your order on the Aus Post website and stay updated on its whereabouts.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates to ensure you get the best value for your money.

International Shipping

Currently, we only offer shipping within Australia. We apologize for any inconvenience this may cause and hope to expand our shipping services to international customers in the future.

Customer Support

If you have any questions or concerns regarding your delivery, please don't hesitate to contact our friendly customer support team. We are here to assist you and ensure that your shopping experience with Aus Paws is nothing short of exceptional.

Thank you for choosing Aus Paws for all your pet supply needs. We appreciate your trust in our products and services.