Privacy Policy

1. Introduction

 

Aus Paws (“we,” “our,” “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

 

2. Collection of Personal Information

 

We collect personal information necessary for our business functions and activities. The types of personal information we collect may include:

 

• Contact Information: Name, address, email address, and phone number.

• Payment Information: Credit card details and billing address.

• Order Information: Details of the products you have ordered.

• Account Information: Username, password, and other login details.

• Usage Information: Information about how you use our website, including IP address, browser type, and browsing behavior.

 

3. How We Collect Personal Information

 

We collect personal information in several ways, including:

 

• Directly from you: When you create an account, place an order, subscribe to our newsletter, or contact us.

• Automatically: When you interact with our website through the use of cookies and other tracking technologies.

• From third parties: When you use third-party services (such as social media) to interact with our site.

 

4. Use of Personal Information

 

We use your personal information to:

 

• Process and fulfill orders: Including payment processing, shipping, and customer service.

• Communicate with you: Regarding your orders, inquiries, and promotional offers.

• Improve our services: By analyzing usage and feedback to enhance our website and products.

• Comply with legal obligations: Such as tax and accounting requirements.

 

5. Disclosure of Personal Information

 

We may disclose your personal information to:

 

• Service Providers: Third-party providers who assist us in operating our business, such as payment processors, shipping companies, and IT support.

• Legal Obligations: Government authorities or law enforcement as required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

 

6. Security of Personal Information

 

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

 

7. Access to and Correction of Personal Information

 

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

 

8. Cookies and Tracking Technologies

 

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

 

9. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will be posted on our website, and your continued use of our services constitutes acceptance of any changes.